Learn more about your rights and responsibilities

Patient Rights & Responsibilities

As a patient, you have the right…

  • To be treated with respect, including recognition of personal beliefs and values.
  • To receive care in a setting and environment committed to patient safety.
  • To privacy and confidentiality.
  • To know the identity of providers, nurses, and others involved in your care.
  • To information presented in terms you can understand, including treatment and care options.
  • To be involved in decisions regarding your health care plan.
  • To reasonable access to health care.
  • To access health care records according to the Desert Senita Community Health Center’s policy and procedure.
  • To be heard if problems, complaints, or grievances arise.
  • To be informed of charges for services as well as payment options.
  • To change your provider if other qualified providers are available.

As a patient, you have a responsibility…

  • To provide complete medial information to your health care providers.
  • To ask questions so that you have a clear understanding.
  • To make informed decisions.
  • To report any changes in your health.
  • To understand your health problems and to follow agreed upon plans and instructions for your care.
  • To recognize the impact of your lifestyle choices on your personal health.
  • To keep scheduled appointments, reschedule in a timely manner, or cancel your appointment within 24 hours of appointment time.
  • To respect the rights, privacy, and confidentiality of other patients and clinic personnel.
  • To accept financial obligations and understand your health insurance benefits.
  • To inform your providers about any living will, medial power of attorney, or other directive that could affect your care.
  • To be photographed one time and have that photo placed in your chart for identification purposes OR:
  • To be prepared to show photo identification at each visit for patients 18 years or older.

Questions? Call us!

(520) 387-5651

Proud Partners

Desert Senita Community Health Center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

Desert Senita Community Health Center sites are Federal Tort Claims Act (FTCA) deemed facilities.

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